xRM Utilities2019-07-08T08:38:09+00:00

xRM Utilities

Make your CRM fit for Energy!
With xRM Utilities on the basis of Microsoft Dynamics 365 you can take the next step towards digitalisation.

Fit for the future with xRM Utilities

With xRM Utilities, the EVE offers you a CRM industry solution, customized to the needs of a public service company. This will allow you to stay a contender in the future and take the first step towards digitalisation.
The future has no deadline and digitalisation is an ongoing process. Start today and use the variety of features xRM Utilities has to offer.

 

Features

Sales

A Lead goes around the world.

Sales in xRM@EVU

From lead to sales opportunity to delivery contract. xRM Utilities offers a complete sales cycle complete with offer and contract management. Why take the easy route, when you can do it even easier?

Marketing

Make your voice heard.

Marketing in xRM@EVU

Generic mass E-Mails are so 2004. Personal contact is what you want. Never has personal marketing been so easy. Define a target group, create a broadcast and your off!

Service

Only a happy customer is a good customer.

Customer Service in xRM@EVU

xRM Utilities offers a fully-fledged customer service management. As well as professional complaint management, it also allows for processes like metre readings and many more.

Offer Management

Sign here.

Offer Management in xRM@EVU

Be it rates, products or individual calculations, xRM Utilities comes with professional and clean order management. Just print your offer to a template and send it off. It’s as easy as one, two, three.

Integration

xRM@EVU and Billing Systems

xRM@EVU and Billing Systems

Connect your databases! Thanks to the Common-Data-Model of Microsoft Dynamics 365 the integration of billing systems is as easy as ever. NAV? SAP IS-U? Any other billing system? No problem.

360° Overview

Keep an eye on everything.

360° Customer Overview

All the important information at a single click: Thanks to intelligent analysis and display of all technical and commercial data of your customer, xRM Utilities helps you keep an overview.

xRM Utilities Mobile

It doesn’t matter if you access xRM Utilities on a PC, tablet or smartphone, thanks to responsive design and mobile apps your CRM will work from anywhere on any device.

Cloud? On Premise?

The diversity of installation options for Dynamics 365 and xRM Utilities is large. The system can be installed locally, with an external host or in the Microsoft Europe Cloud.

Solution Architecture

Our solutions are based on Microsoft Dynamics 365. Dynamics 365 offers a user-friendly, integrative and sustainable plattform for xRM Utilities. xRM Utilities builds up on this platform and combines the experience of all our team in the energy sector in one innovative solution. Adding to Dynamics 365 and xRM Utilities we offer customer-oriented customizations. No company in the energy industry is quite like the other. We know this and will implement your wishes.

Pricing

Fancy a Presentation?

Arrange an appointment

Love at first sight. We will show you Microsoft Dynamics 365 in every detail. Contact us via E-Mail or call us to arrange a presentation. We will focus the demo on the parts of the system you are most interested in.

* All prices plus German VAT and subject to price changes by the manufacturer.